Careers | Appleton, WI | Suess Electronics

Careers

Suess Electronics Careers
Suess Electronics Careers

Do you have a passion for technology, movies and music?

Then a career at Suess Electronics is for you! We’re one of Wisconsin’s oldest independent electronics retailers, specializing in high-end audio, home theater, smart home automation and more! We’re a family-owned company serving Wisconsin for well over sixty years, building our business on personal, expert service. We sell only the best brands and products, and stand behind them with one of the only Master Service Centers remaining in the state! If you’re looking for a great work environment and take pride in helping people enjoy their music and movies in the best way possible, you’re in the right place!

Open Positions


Audio/Video Sales Professional (Posted November 2021)

Calling all technology-savvy sales professionals! Suess Electronics is expanding our nationally-recognized sales team here in Appleton.

The market for high-end home entertainment products like TVs, home theaters, stereo systems and smart home automation has never been hotter. People are staying in more and want to enjoy their music and movies in exciting new ways. The customers are here – are you ready to take advantage of this unprecedented opportunity to earn outstanding pay and competitive benefits doing something you love?

If you have previous sales experience, a passion for the best in home entertainment and technology, and the drive to succeed, Suess Electronics wants to talk to you today about a career in audio/video sales!

This position can be full-time or part-time with flexible hours. Contact us today and let’s talk about how you can join our successful team – widely recognized in the industry as one of the top-performing independent electronics stores in the nation!

Responsibilities include:

  • Selling TV’s, high-end audio systems, furniture, surveillance cameras, smart home automation and more
  • Becoming the project manager of every transaction – overseeing the sales process from beginning to end to ensure total satisfaction with our products and installation
  • Providing an exceptional level of personal service, helping our customers with operation and connection issues
  • Learning about and promoting the latest products and technologies
  • Maintaining showroom systems and displays
  • Other duties as assigned

A successful candidate should have:

  • A background in sales, particularly in a retail environment
  • Experience in the audio, video, or electronics industry is a definite plus, but we are willing to train motivated people who are excited to learn
  • A passion for music and movies
  • A professional image
  • A positive, self-starter attitude
  • The ability to listen, communicate clearly and stay organized

To begin your new, rewarding career in audio/video sales, send us your resume today!

Front Desk Customer Service Associate (Posted November 2021)

Are you a customer-focused “people person”?

Suess Electronics has an immediate opening with our team of front desk customer service associates at our Appleton, Wisconsin retail showroom.

You will be the first person customers interact with – both in-store and on the phone – so we’re looking for a positive, friendly and focused individual who knows how to make a great first impression.

This position would be full-time – or potentially part-time at approximately 30 hours a week – scheduled on some or all weekdays, and Saturdays. Our store hours are Monday through Friday from 10:00 am to 6:00 pm, and Saturday from 10:00 am to 4:00 pm.

This is an outstanding opportunity with a long-standing and trusted local small business.

Responsibilities include:

  • Welcoming in-store customers
  • Taking incoming phone calls and answering basic customer questions about products we offer, antenna installations, etc.
  • Performing cashier transactions for customer purchases
  • Processing financing paperwork
  • Data entry
  • Supporting our repair department, checking product in and out for service

A successful candidate should have:

  • Excellent customer service skills and phone etiquette
  • A professional image
  • A positive attitude
  • Good typing skills
  • A readiness to learn about the products and services we offer, and the ability to explain them to customers.
  • A prior working knowledge of home electronics like TVs and stereo systems is not required, but it would be a definite plus

Audio/Video Installation Technician (Posted October 2021)

Are you ready to put your passion for technology to work for a respected, locally-owned company?

The audio/video business continues to be strong, and Suess Electronics in Appleton is looking to add highly-motivated full-time installation technicians to our custom installation division.

You’ll get to work with great people and enjoy excellent pay and a full benefits package.

Responsibilities:

  • Completing the installation of Audio/Video, Network, and Home Automation solutions.
  • Helping customers operate their equipment and solve connection issues.
  • Troubleshooting problems with Audio/Video, Network, and Home Automation products.

Qualifications:

  • A strong passion for technology, especially audio and video.
  • The ability to troubleshoot Audio/Video systems.
  • The desire to learn new technologies and stay on top of industry trends.
  • Previous experience in Residential and/or Commercial Audio/Video industry is highly preferred.
  • Good communication and customer service skills.
  • A detail-oriented work ethic and a positive attitude.
  • A valid driver’s license with a satisfactory driving record.
  • High school education (or equivalent)

Audio / Video Repair Technician (Posted October 2021)

Electronics are becoming more and more disposable. At Suess Electronics in Appleton, we have remained one of the rare local businesses to maintain a factory-authorized Master Service Center. Our seasoned experts handle all manner of residential and commercial A/V technology – including TVs, projectors, and audio equipment.

We are on the lookout for one or more qualified electronics repair technicians who will carry on our legacy of expert warranty and non-warranty service. Are you ready to put your expertise to work for a respected, locally-owned company, laying the groundwork for a successful, rewarding career?

At Suess Electronics, you will get to work with great people and enjoy excellent pay and a full benefits package. The position can be full-time or part-time and pay can be structured on an hourly or commission basis.

Responsibilities Include (But Not Limited To):

  • Managing the intake and output of repair inventory.
  • Troubleshooting high-end home audio equipment, video equipment, or both, and communicating the scope and cost of repairs with customers.
  • Performing all necessary testing and repairs, both in the shop and on-site at customers’ premises.
  • Maintaining accurate repair documentation and your own service department schedule.
  • Staying up-to-date with manufacturer best practices and guidelines.
  • Assist with warehouse receiving operations and other tasks as needed.

Qualifications:

  • A strong passion for technology, especially audio and video.
  • Demonstrated experience in troubleshooting, soldering, and electronics repair at the board-level.
  • Ability to read schematics and operate various measuring equipment related to electronics.
  • Experience working with and repairing high-end brands including McIntosh, Sony, Samsung, Bowers & Wilkins, Paradigm and others a definite plus!
  • Perform assigned tasks in a safe, effective, and efficient manner.
  • Good communication and customer service skills.
  • A detail-oriented, self-starter work ethic with excellent problem-solving skills.
  • A positive attitude.
  • A valid driver’s license with a satisfactory driving record.
  • High school education (or equivalent).
  • Possess basic computer skills.
  • The ability to periodically lift up to 70 pounds and spend hours standing, sitting, and/or walking during a normal day.

About Suess Electronics:

Suess Electronics is Northeast Wisconsin’s premier independent electronics dealer, proudly serving residential and commercial customers for 70 years!

In August 1951, WWII veteran Joseph Suess began Suess Electronics with the promise to provide the best in sales, installation and service. The Company quickly established a loyal following with residents of Northeast Wisconsin by installing and servicing thousands of televisions, antennas, console phonographs and radios.

Suess Electronics established its leadership role by offering the latest in Consumer Electronics Technology. We introduced stereo to Northeast Wisconsin in the 1960’s, large screen television in the 1970’s and home theater in the 1980’s. In the 1990’s Suess Electronics established its well-known Custom Electronics division, offering built-in solutions for both Residential and Commercial applications.

In 2004, Suess Electronics moved to its present 33,000 square foot facility on Wisconsin Ave in Appleton. Suess Electronics continues to be a family-owned business providing a great place to work!