Our Efforts on COVID-19
Updated: March 20, 2020.
The safety and health of our customers, visitors, and staff is an utmost priority for us here at Suess Electronics. We are actively monitoring the Coronavirus (COVID-19) situation and current CDC guidelines, and have put precautions in place to ensure a healthy environment in our store and in our customers’ homes.
To do our part to prevent the spread of COVID-19 and reduce the risk of exposure to our staff and customers, we are implementing the following procedures:
- We have provided hand sanitizer for visitors and staff and encourage everyone to wash their hands frequently.
- We are limiting the number of customers we welcome into our store at one time, to ensure a safe amount of distance is maintained.
- We have increased the frequency in which high-volume, high-touch areas, including paper towel dispensers, counters and door handles are cleaned and sanitized.
- We have taken extra measures of distance and modified work schedules to protect “high-risk” staff members.
- All staff has been instructed to refrain from shaking hands and to practice social distancing of at least 6-feet, both in our store and in customers’ homes.
- We have temporarily adjusted our store hours. Please check here on our website or call 733-6464 for the current hours before visiting.
We’re also offering the following services in our efforts to keep everyone safe and healthy:
- Our experts can answer your questions and help make purchases over the phone.
- In addition to our normal in-home set-up and installation services, we are offering drop-off delivery service.
- As always, we are providing advanced support over the phone to all customers, for products purchased and installed by us.
For almost 70 years, Suess Electronics has gone above and beyond to provide an exceptional customer experience to all our customers, and that has not changed during this rapidly evolving time.
We appreciate your business and look forward to serving you in any way we can. We know how rapidly life has changed for all of us, and many of us are finding ourselves entertaining and educating our children at home for the foreseeable future. We are here to help with a wide range of audio, video and technology solutions.
Please stay safe, and don’t hesitate to give us a call.
Tim & Lynn Suess, and rest of the Suess Electronics Team
We're Here To Help!
We can answer your questions and help you make a purchase by phone.